How can we help you?

• For more information about account management creation, please visit the link below: https://www.tod.tv/en/promo

• If you can't sign in to TOD, you can change/reset your password.
• However, if you know the password, and would like to change it, simply
  • login to your account via a web browser or the app, and follow the steps below:
  • Head to My Account > Change Password
  • Verify your email address > Reset password
  • We have sent you an email with the verification code to verify your account.

If you forget the email address you registered with, you will need to provide more information online to recover your account.

• The parental PIN code is there to ensure your children are watching content that suitable for their age, hence it cannot be removed but can be reset.
• Simply visit my account > reset PIN.
  • Select a new PIN.
  • Enter your password to confirm the new PIN.

• You can log in through a smartphone, tablet or web by simply inserting your credentials and you're ready to go.
  • Visit the website or the TOD app.
  • Enter email and password.
  • You are all set to enjoy TOD content.

• Sign in to your account
  • go to My account
  • and then to Manage details.

• TOD is available in English and Arabic, it can easily be changed from the footer between Arabic and English.

• If you are a TOD subscriber with a paid subscription
  • Only one stream can be used for SPORT, at any one time.
  • Two streams can be used for ENTERTAINMENT, at any one time.
  • You can register up to 5 devices on your account but once this limit is reached, you can only remove/replace 1 device per month.
  • Once a device is removed/replaced on a particular date, you won’t be able to remove/replace another device until 30 days from this change.

• If you are a TOD subscriber with a paid SPORT or ALL-IN subscription, major events which were previously streamed, will be available under Sports.
  • Simply click on the sports tab.
  • Search for your match/event.
  • Enjoy watching in HD quality.

• You can cast content from the TOD Android or iOS app with a Chromecast dongle to your TV or via a Smart TV which is Chromecast enabled. Please, make sure that:
  • Your Chromecast is already set up on the TV.
  • Your smartphone or tablet is updated to the latest OS version available.
  • Mobile device and TV are connected to the same Wi-Fi network.
• Check the Chromecast icon availability inside TOD app, there are 2 access point for Android and iOS.
  • Inside the player while watching content (Top right corner).

• Follow this guide from apple How do I cast through AirPlay?
• NOTE: You must have the latest TOD app installed and a compatible TV or device in order to cast to your TV.

• These are the main ENGLISH language channels.
• beIN SPORTS 1 EN.
• beIN SPORTS 2 EN.
• beIN SPORTS 3 EN.
• These are the main FRENCH language channels.
• beIN SPORTS 1 FR.
• beIN SPORTS 2 FR.
• beIN SPORTS 3 FR.

• Sports

  1. beIN SPORTS NEWS
  2. beIN SPORTS
  3. beIN SPORTS 1
  4. beIN SPORTS 2
  5. beIN SPORTS 3
  6. beIN SPORTS 4
  7. beIN SPORTS 5
  8. beIN SPORTS 6
  9. beIN SPORTS 7
  10. beIN SPORTS 1 PREMIUM
  11. beIN SPORTS 2 PREMIUM
  12. beIN SPORTS 3 PREMIUM
  13. beIN SPORTS 1 EN
  14. beIN SPORTS 2 EN
  15. beIN SPORTS 3 EN
  16. beIN SPORTS 1 FR
  17. beIN SPORTS 2 FR
  18. beIN SPORTS 3 FR
  19. beIN SPORTS XTRA 1
  20. beIN SPORTS XTRA 2

• Entertainment (with Kids) Channels

  1. beIN MOVIES 1
  2. beIN MOVIES 2
  3. beIN MOVIES 3
  4. beIN MOVIES 4
  5. beIN DRAMA 1
  6. beIN SERIES 1
  7. beIN SERIES 2
  8. beIN GOURMET
  9. JEEM (Kids)
  10. Baraem (Kids)
  11. beJunior (Kids)

• All-in Sports + Entertainment (with Kids) Channels

• The free trial is for the Entertainment package only (monthly / yearly)! Excluding sports
• Enjoy content for free for seven days, after which time you will be charged as per your subscription. If you cancel your subscription before the free trial ends, you will not be able to access the content for the full free trial period (7 days)

• You can view this information on the My Account page of the website.
  • Navigate to ‘My Account’
  • Scroll down to ’Subscription’ section and you can see your subscription details.

• For full information about our prices please visit our subscribe page here https://www.tod.tv/en/promo

• The cost would be based on the difference between the current subscription credit and the price of the new package.
• For more information, please visit My TOD

• The cost would be based on the difference between the current subscription credit and the price of the new package.
• For more information, Navigate to
  1. My Account.
  2. Click on ‘change subscription', make the changes and confirm.

• If you have a login account whether you are a previous subscriber or a previous user, simply press the ‘Login’ button on top of the page and enter your details.
• After log-in, go to ‘My account/Subscription’ and click on the ‘Subscribe’ button.

• We don’t want to see you leave, but if you have to, we’ve made it easy for you to cancel your membership and come back to us whenever you want.
  • The cost would be based on the difference between the current subscription credit and the time left on the current subscription.
  • For more information, please Navigate to ‘My Account'
  • Click on ‘Cancel subscription’ button within the ‘Subscription’ section and confirm the cancellation
• If you cancel early, you can continue to watch TOD until your account automatically closes at the end of your current billing period, even if you're on a free trial.
• You will not be charged again unless you restart your subscription.

• We don’t want to see you leave, but if you have to, we’ve made it easy for you to cancel your membership and come back to us whenever you want.
  1. Navigate to ‘My Account’
  2. Click on ‘Cancel subscription’ button within the ‘Subscription’ section and confirm the cancellation

• The below packages are all available on monthly and yearly plans
  • Sports
  • Entertainment
  • All IN (Both Entertainment & Sports)
• To see a full breakdown of all our packages click here https://www.tod.tv/en/promo

• Users can subscribe to the TOD service by going to this page https://www.tod.tv/en/promo

• TOD is an OTT service that brings you a plethora of brilliant entertainment, straight to your screen. As a member, you can enjoy the latest movies, unmissable dramas, wonderful kids shows and the best live sports.
• Choose the membership that’s right for you and change it whenever you want – all without a contract.
• For more information about the TOD Membership, click here > https://www.tod.tv/en/promo

TOD will be available in

• Qatar
• UAE
• Kuwait
• KSA
• Bahrain
• Oman
• Egypt
• Jordan
• Iraq
• Algeria
• Sudan
• South Sudan
• Tunisia
• Morocco
• Lebanon
• Palestine
• Syria
• Yemen
• Chad
• Mauritania
• Libya

• You can enjoy the content immediately.

• You can login to TOD, navigate to ‘My Account’ and find your subscription details under the ‘Subscription’ section of the page.

1. Navigate to ‘My Account’
2. Click on ‘Edit Payment’ button within the ‘Subscription’ section, make the changes and confirm

• Subscribing to TOD is now simpler than ever before. Use any of the following convenient payment methods and avoid the hassle of leaving home or risk of service disruption:
  • PayPal
  • Visa
  • Master Card

1. Navigate to ‘My Account’
2. Click on ‘Cancel subscription’ button within the ‘Subscription’ section and confirm the cancellation

• Your first monthly membership payment will be taken on the day your TOD pass goes live. This will cover your monthly recurring charges for the month ahead.
• Your regular monthly payment date will be on the same day of the month as your first payment. If your first payment was on the 29th, 30th or 31st, it’ll change to the last day of the month when a shorter month comes around.
• Like the monthly plan, your yearly payment date will be on the same day of the same month for the next year.

• Desktop browsers (Chrome, Firefox, Edge & Safari)
• Android
  • Please ensure your device or browser is updated to the latest OS version available.
• iOS
  • Please ensure your device or browser is updated to the latest OS version available.

• Didn’t find an answer to your question? click here to chat with us

• TOD is available on many devices.

  • You can download TOD on smartphones and tablets.
  • To install TOD, follow the link for your device from your smartphone or tablet.
  • Apple phones or tablets
  • Android phones or tablets

• Using TOD on computers

  • TOD can be accessed from your browser by visiting https://www.tod.tv/en/ and signing in or creating a new account.

• Ensure that your internet speed is 10Mbps is the recommended minimum (this is the minimum required speed to ensure the content playback with the required quality).
  • For IOS Devices:
    • Delete the app and re-install the latest version.
    • If the issue is still ongoing, update the IOS version of your phone to the latest version.
  • For Android Devices:
    • Close all the background applications
    • Go to Settings
    • Application Manager
    • TOD app
    • Click on Storage
    • Select Clear Data
  • If the issue is still ongoing you can try the following
    • On your device press and hold on the TOD app icon
    • Press the info button
    • Press the Force stop button
  • Alternatively you can delete the TOD app and re-install the latest version on your device.

• High definition stereo audio
• Up to 1080P full HD channels in vivid quality and in rich, clear and powerful sound.

• If you’re unable to access your account you can follow the below steps:

  • Website:
    • Please ensure that you are accessing your account from your browser.
    • Click on the three vertical dots at the top right of the browse (or press Ctrl + H) on the keyboard.
    • Click on History.
    • Click on Clear browsing data.
    • Select Clear browsing data and change from (last hour to from all-time).
    • Select Cached images and files and cookies and other sites Data.
    • Click (Clear Data).
    • Once finished close the browser and try again.
  • iOS Devices:
    • Delete the app and re-install the latest version.
    • If the issue is still ongoing, update the IOS version of your phone to the latest version.
  • Android Devices:
    • Close all the background applications.
    • Go to Settings.
    • Application Manager
    • TOD app.
    • Click on Storage
    • Select Clear Data.
    • If the issue is still ongoing, please delete the TOD app and re-install the latest version on your device.

• If the issue is still not resolved, please reach out to our friendly customer support team via WhatsApp +974 4004 8008 (in the How to contact us FAQ below) providing them the following details:

  1. Device Brand.
  2. Operating System.
  3. TOD app version number.
  4. Screenshot of the error.
  5. Internet speed. https://www.speedtest.net
  6. IP address: It can be found using the browser through the following link: whatismyipaddress.com

• If your TV show, movie or match loads slowly or you experience buffering or rebuffering, you may have a weak or unstable connection to the internet.
• Follow the troubleshooting steps for your device below to resolve the issue.
• If you're watching TOD from your computer or mobile phone or tablet, you can check your internet connection speed at https://www.speedtest.net
  1. Visit speedtest.net from your computer or mobile browser.
  2. Wait for the site to calculate your internet speed.
  3. Once the test is complete, ensure that your speed meets our 10Mbps recommended minimum.

• You can update our app from the below places depending on your device:
• iOS Mobile/ iPad users
• Android Mobile/Tablet users

• 10Mbps is the recommended minimum.

• Up to full high definition 1080p.