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Account ManagementViewing ExperienceSubscription ManagementTechnical questions
Account Management
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How do I create an account on TOD?

How can I change/reset my password?

How can I reset/remove my parental PIN?

How can I login to my Television On Demand account?

How can I update/change my personal information?

How do I change my preferred language?

How many profiles & devices can I add on my account?

Viewing Experience
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I’ve missed a live match; can I watch the match afterward?

How do I cast TOD to my television with Chromecast?

How do I cast TOD to my television with AirPlay?

Which TOD SPORTS channels have English or French language commentary?

What channels are included in the different packages?

Subscription Management
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Free Trial?

What is my current plan/package?

What are your packages prices?

How much will I pay to upgrade my package?

How can I upgrade / downgrade packages?

How do I re-subscribe/restore my subscription if I have a previous account?

What happens if I cancel early?

How can I cancel my subscription?

What are the different packages for Television On Demand?

How can I subscribe to TOD?

What is Television on Demand (TOD)?

What countries is Television On Demand available in?

I have just subscribed, how long does it take to activate the service?

How can I find out when my subscription expires?

How can I update/change my payment method?

What are the payment methods available to Subscribe?

How can I stop my TOD service auto-renewal?

What is my billing cycle?

Technical questions
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Which devices & browsers does TOD support?

How to contact us

How do I download the TOD app?

How can I solve the crash issue on TOD Mobile App

What audio does TOD support?

What can I do if I face login issues?

What can I do if I experience loading/buffering issues?

How do I update the TOD app?

What is the recommended internet speed in order to have seamless experience with TOD?

What is the streaming quality of the channels?

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